Refund Policy

Refund Policy
If you are a Titanium member you have 7 days from the day of signing up to our product. Our refund policy lasts 7 days from day of receiving the product. If 7 days have gone by since you signed up as a Titanium member, unfortunately we can’t offer you a refund or exchange.
Titanium membership is a 12 month membership paid monthly.
If you are a Titanium member during your first 12 months and sign up to be a Platinum member no refund will be given though we will stop your monthly payments if you are still within the 12 month membership. This is because Titanium membership is included in the Platinum membership price.
Titanium membership is for 12 months, payment is monthly. Once the first 12 months have finished Titanium membership runs monthly and can be cancelled at any time giving only a month notice, by email or phone.
All eBooks have a 30 day money back guarantee if during the 30 days of purchasing any Wealth Ladder eBook you will get a full refund. We would also like if you could let us know whey you have returned the eBook and how we could improve the eBook.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging, (if this applies).
To complete your return, we require a receipt or proof of purchase.
There are certain situations where only partial refunds are granted (if applicable)
Book with obvious signs of use. Any item not in its original condition, is damaged or missing parts for reasons not due to our error
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card/PAYPAL company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at info@wealthladder.co.nz
Sale items (if applicable)
Only regular priced items may be refunded, unfortunately sale items cannot be refunded. This is due to the discount already offered.

Platinum Membership
We offer a 100% money back guarantee for Platinum Members (Mastermind Alliance for Success)
Your Obligations as a Platinum Member (Mastermind Alliance for Success)
If one or all of the below are not met we will not offer a refund.

⦁ Our services are based on extensive property investment and personal growth experience. Wealth Ladder Limited T/A Mastermind Alliance for Success is not a Financial Advisor and does not provide financial advice. You must seek this from a registered Financial Advisor or other professional as we are not liable for any investment decisions.
⦁ You agree to forever indemnify and hold harmless Wealth Ladder Limited T/A Mastermind Alliance for Success against any loss, cost or expense resulting from your activities related to the subject matter in the document and in the coaching programme.
⦁ You agree to pay all monies due under this agreement in a timely manner.
⦁ You agree at all times to fully participate in both the individual consultations and the group sessions and to do your best to take ownership of your path to success, ensuring that you receive value for your investment.
⦁ You agree to do homework and other tasks that you have committed to in the individual and group sessions.
Guarantee
⦁ To qualify for the 100% money back guarantee you must have completed all of the below:
⦁ Complete the 5 individual elite consultations
⦁ Come to at least 4 out of the 5 group sessions
⦁ Take fair and reasonable action to reach your goals
⦁ Meet with other professionals, as committed to by you, including but not limited to; accountant, solicitor and mortgage broker
⦁ Find an area to invest in, make offers on properties and take other action as recommended by your coach and committed to by you.
⦁ Take advantage of phone and email support
⦁ Participate with the larger group in a spirit of sharing and harmony

⦁ We do not guarantee that you will purchase properties though the Wealth Ladder Limited T/A Mastermind Alliance for Success 10 month period. However, we do guarantee that we will provide the best knowledge, support and education to ensure you have the best possible chance of purchasing properties and most importantly you gain the best possible mindset to profit safely from property over the long term, that is the term of 10 to 20 years or longer.
General Conditions

⦁ The Mastermind Alliance for Success materials are confidential and proprietary and cannot be used disclosed or duplicated. These materials are unpublished works protected by copyright laws and no unauthorised copying, adaptation, distribution storage or display is permitted.
⦁ You agree that you are signing a legally binding contract and you acknowledge that you fully understand all terms and conditions. Any refunds will be governed by the Consumers’ Guarantee Act and the Fair Trading Act. Otherwise, it shall be on a pro rata basis at the sole discretion of Wealth Ladder Limited T/A Mastermind Alliance for Success.
⦁ Wealth Ladder Limited T/A Mastermind Alliance for Success may from time to time, alter the content or structure of the programme as it considers necessary , but at all times Wealth Ladder Limited T/A Mastermind Alliance for Success will continue to provide value for money.
⦁ Wealth Ladder Limited T/A Mastermind Alliance for Success goal is to give you as much value and information as possible so that you can implement the information straight away and continue to use it for as long as you invest in property.

Document to print out below and bring with you on your first one on one meeting.

If you are a Platinum Member of Mastermind Alliance for Success Group you will be required to print out this form and sign and hand back to Wealth Ladder.
Disclaimer and Agreement